Frequently Asked Questions

  • What size storage unit do I need for my belongings?

    Determining the right size unit depends on the items you plan to store. Our website features a helpful size guide with examples of common items to assist you in choosing the appropriate unit. Additionally, our staff is available to provide personalized recommendations based on your specific needs.

  • Can I access my storage unit anytime?

    You can access your storage unit daily between 6:00am and 10:00pm. These extended access hours are designed to give you plenty of flexibility while maintaining a safe and secure environment for all customers.

  • What security measures are in place to protect my stored items?

    Our facility prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.

  • Does Titan Self Storage offer climate-controlled units?

    Yes, climate-controlled units are available at our Adel and Polk City locations. These units are ideal for storing temperature-sensitive items such as furniture, electronics, documents, and other valuables. Climate-controlled units are not available at the Norwalk facility.

  • Can I change the size of my storage unit if my needs change over time?

    Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.

  • What do I need to store a vehicle?

    You will need to provide a valid license to drive the vehicle, proof of ownership of the vehicle, and a copy of your vehicle's insurance.

  • Do I need insurance to rent a storage unit?

    Yes. You can select from our coverage options or provide documentation

    that you have your own insurance.

  • What amenities are offered at Titan Self Storage?

    Titan Self Storage offers a variety of amenities across its Iowa locations to provide secure, convenient, and flexible storage options. Amenities vary by facility as outlined below:


    Titan Self Storage – Norwalk


    • Drive-up access storage units
    • Indoor storage units
    • RV, car, and boat parking (outdoor)
    • Fully fenced and gated facility
    • Security camera monitoring
    • Online rentals and online bill pay

    Titan Self Storage – Adel


    • Climate-controlled storage units
    • Indoor and drive-up access units
    • Fully fenced and gated facility
    • Security camera monitoring
    • Online rentals and online bill pay

    Titan Self Storage – Polk City


    • Climate-controlled and non–climate-controlled units
    • Indoor and drive-up access units
    • Fully fenced and gated facility
    • Security camera monitoring
    • Online rentals and online bill pay

    All Titan Self Storage locations offer a variety of unit sizes and are designed to provide a safe, convenient storage experience for both short-term and long-term needs.

  • What size storage unit do I need?

    The right storage unit size depends on what you plan to store and how much space you need. To make choosing easy, we recommend using our Storage Unit Size Guide, which shows what typically fits in each unit size and helps you compare options.


    If you’re still unsure, our team is happy to help you select the best size based on your specific storage needs.